Please submit your query by completing the form below or contacting the relevant office directly.
Examples of requests to be submitted through the form below include:
- Applications for services such as garbage and recycling collection;
- Information or an explanation of a policy or procedure;
- Reports of damaged or faulty infrastructure (e.g. potholes, blocked stormwater drains)
- Reports about dogs, unauthorised building work or similar issues that fall into a regulatory aspect of council’s service; and
- A request for council to provide new infrastructure.
A Council officer will be in contact with you if more information is required.
Contact Form
- For Planning Enquiries, please complete the Planning Enquiries Form.
- For Environmental Health Enquiries including noise and nuisance, please complete the Environmental Health Enquiries Form.
- For Immunisation details, please complete the Immunisation Form.
- For reticulated water or sewerage systems, contact TasWater on 136992.
- Concerns relating to the West Tamar Highway, Frankford Road and Batman Highway, contact the Department of State Growth (Transport) on 1300 139 933.
- For Boundary Fence Enquiries, please visit the Boundary Fence Page of our website.
Council offices contact details
After Hours Emergencies
Monday to Friday 4.45pm to 8.30am
24 hours on Saturday, Sunday and Public Holidays
Phone – 1300 153 153
Beaconsfield Council Chambers
6 West Street, Beaconsfield 7270
Monday to Friday 8.30am – 4.45pm
General Enquiries – 03 6383 6350
Post – PO Box 16, Riverside TAS 7250
Email – wtc@wtc.tas.gov.au
Corporate Services
Rates – 03 6383 6370
Finance – 03 6383 6383
Riverside Council Offices
2-4 Eden Street, Riverside 7250
Monday to Friday 8.30am – 4.45pm
General Enquiries – 03 6323 9300
Post – PO Box 16, Riverside TAS 7250
Email – wtc@wtc.tas.gov.au
Development Services
Building – 03 6323 9315
Health – 03 6323 9300
Municipal Inspector – 03 6323 9300
Planning – 03 6323 9320 (between 10 am – 3 pm)
Plumbing – 03 6323 9330
Infrastructure Services
Asset Management – 03 6323 9300
Engineering – 03 6323 9300
Corporate Services
General Manager – 03 6323 9344
Human Resources – 03 6323 9300
Windsor Community Precinct
1 Windsor Drive, Riverside 7250
Monday to Friday 8.30am – 4.45pm
Reception – 03 6323 9200
Post – PO Box 16, Riverside TAS 7250
Email – wtc@wtc.tas.gov.au
Community Services
Community Development – 03 6323 9204
Recreation Development – 03 6323 9207
Tourism Development – 03 6323 9203
Youth Development – 03 6323 9206
Works Depot
6 Biloo Street, Exeter 7275
Monday to Friday 8.00am – 4.00pm
General Enquiries – 03 6394 5385
Post – PO Box 16, Riverside TAS 7250
Email – wtc@wtc.tas.gov.au
Works
Roads Maintenance – 03 6394 5388
Parks and Reserves – 03 6394 5389
Facilities Management – 03 6394 5385
Council Executive Leadership
Chief Executive Officer
Kristen Desmond 03 6323 9344
Director Corporate & Community
David Gregory 03 6383 6350
Director People, Culture & Governance
Richard Heyward 03 6323 9300
Director Planning & Development
Michelle Riley 03 6323 9300
Director Infrastructure & Works
Dino De Paoli 03 6323 9300
Beaconsfield Mine & Heritage Centre
West Street, Beaconsfield 7270
Phone – 03 6383 1473
Email – beaconsfield@wtc.tas.gov.au
Website – www.beaconsfieldheritage.com.au
Opening hours:
Monday – Sunday, 10am to 4 pm
Closed Good Friday & Christmas Day
ANZAC Day Open 12noon – 4pm
Tamar Visitor Centre
81 Main Road, Exeter 7275
Freecall – 1800 637 989
Phone – 03 6394 4454
Email – tamar@wtc.tas.gov.au
Website – www.tamarvalley.com.au
Opening hours:
Monday – Sunday, 9 am to 4 pm
Closed Good Friday & Christmas Day
ANZAC Day Open 12noon – 4pm
Waste Transfer Stations
Exeter Transfer Station
Biloo Street
Beaconsfield Waste Transfer Station
Bowens Jetty Road
Opening Hours:
Monday to Friday (except public holidays) – 10.00am to 4.00pm
Saturday, Sunday and public holidays – 10.00am to 5.00pm
Both closed Christmas Day and Good Friday
Riverside Swimming Centre
Eden Street Riverside 7250
Phone – 03 6327 3910
Facebook – www.facebook.com/riversideswimmingcentre
Opening hours:
Monday – Friday 6.00am – 6.30pm
Saturday, Sunday and Public Holidays 10.00am – 6.00pm
Closed in winter between March and October and December 25 and 26.
Snap Send Solve
Snap Send Solve is a free app for smartphones which allows you to report issues and provide quick feedback to Council. Capture a photo and report on common issues. Your report is sent from the app with your email address, so that the council can converse directly with you to solve the issue. To install the app simply search for Snap Send Solve in your app store or visit the Snap Send Solve Website.
