Contact Us

Please submit your query by completing the form below or contacting the relevant office directly.

Examples of requests to be submitted through the form below include:

• Applications for services such as garbage and recycling collection;
• Information or an explanation of a policy or procedure;
• Reports of damaged or faulty infrastructure (e.g. potholes, blocked stormwater drains)
• Reports about dogs, unauthorised building work or similar issues that fall into a regulatory aspect of council’s service; and
• A request for council to provide new infrastructure.

A Council officer will be in contact with you if more information is required.

• For Planning Enquiries, please complete the Planning Enquiries Form.
• For Environmental Health Enquiries including noise and nuisance, please complete the Environmental Health Enquiries Form.
• For Immunisation details, please complete the Immunisation Form.
• For reticulated water or sewerage systems, contact TasWater on 136992.
• Concerns relating to the West Tamar Highway, Frankford Road and Batman Highway, contact the Department of State Growth (Transport) on 1300 139 933.
• For Boundary Fence Enquiries, please visit the Boundary Fence Page of our website.

Snap Send Solve

Snap Send Solve is a free app for smartphones which allows you to report issues and provide quick feedback to Council.  Capture a photo and report on common issues. Your report is sent from the app with your email address, so that the council can converse directly with you to solve the issue. To install the app simply search for Snap Send Solve in your app store or visit the Snap Send Solve Website.